Can I get a different size or color than what is offered through the store? May 24, 2019 19:35 Updated Follow No. If a size, color, or other variant doesn’t appear online, it is not currently available. Related articles Can I change or cancel my order? What if the item I ordered arrives and it doesn’t look like the photo on the store? Once I place an order, when will my account be charged? What do I do if my order arrived damaged, incorrect, or incomplete? I ordered an item listed as “pre-order.” When will it arrive?