Can I place an order over the phone? May 24, 2019 19:37 Follow We can only accept orders placed through the website. If you’re having trouble accessing the site for any reason, please reach out to us here and we’ll do our best to help. Related articles Can I change or cancel my order? What happens if you run out of stock of an item I’ve already ordered? When will my order ship? I ordered an item listed as “pre-order.” When will it arrive? How do I begin the process of returning my order for a refund or an exchange?