If you place an order on our store, you will be charged for the full cost of your order immediately. If you see any additional pending charges on your account, please allow up to 3 business days for them to reverse. If they do not reverse and you believe there has been a billing error, please reach out to us here.
Articles in this section
- I ordered an item listed as “pre-order.” When will it arrive?
- Can I change or cancel my order?
- What do I do if my order arrived damaged, incorrect, or incomplete?
- Can I get a different size or color than what is offered through the store?
- Once I place an order, when will my account be charged?
- What if the item I ordered arrives and it doesn’t look like the photo on the store?
- Can I place an order over the phone?
- What happens if you run out of stock of an item I’ve already ordered?
- What is the sales tax on my order?
- How do discounts and special offers work?